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Legal

Terms of Service

Effective date: May 4, 2026

1. Overview

This website and online store are operated by ShePhoo Elegance LLC ("ShePhoo Elegance", "we", "us"). By visiting the site or purchasing from us, you agree to these Terms of Service.

2. Product Use & Safety

Some of our products are made for pets, some are made for people, and some are made for both. Please use each product only as intended and as directed on its label and product page. Our products are for external use only. We recommend a patch test before first use, and you should discontinue use if irritation occurs. Our products are not a substitute for professional medical or veterinary care.

3. Shipping

Orders are processed within 3–5 business days. See Shipping & Returns.

4. Returns and Refunds

Returns and refunds are governed by our Returns & Exchanges Policy.

5. Online Store Terms

Our online store, cart and checkout are provided through Shopify. By placing an order you confirm that you are of legal age to make purchases where you live. We may refuse or cancel any order, and we may change or discontinue products or prices at any time.

6. Accuracy of Billing

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

7. Privacy & Data Collection

How we collect and use personal information is described in our Privacy Policy.

8. Intellectual Property

All content on this site, including text, images and the ShePhoo Elegance name and logo, belongs to ShePhoo Elegance LLC and may not be used without permission.

9. Governing Law

These Terms are governed by the laws of the State of Delaware.

10. Contact Information

ShePhoo Elegance LLC — shephooelegance1010@gmail.com